Cancellation
Last updated 17 August 2026
Needs the owner’s terms and a lawyer’s eyes
Needs the real terms: the deposit amount or percentage, when it is taken, whether it is refundable, and what window it holds the date for.
This is the single most-read paragraph on any policy page. Vagueness here costs bookings, because a group of fourteen splitting a cost wants to know exactly what they are committing to.
Guest counts can move in either direction up to 72 hours before the booking. Inside 72 hours we have already shopped for your party, so numbers can go up but not down.
Adding guests inside 24 hours depends on what is left on the grill plan — ask and we will tell you honestly rather than saying yes and under-serving the table.
Needs the owner’s terms and a lawyer’s eyes
Needs the real terms: how far ahead a date can be moved without penalty, whether the deposit transfers, and how many times a booking can be moved.
We cook under open sky, so heavy rain is the one thing that genuinely stops us. If the forecast is bad we will contact you the day before to talk about moving the time, relocating to an open-sided covered space such as a carport, or rescheduling.
We will not cook under a screened porch, a lanai or inside a garage in any weather. That is a safety limit rather than a preference, and it does not move.
Needs the owner’s terms and a lawyer’s eyes
Needs the real terms: what happens in the event of chef illness, equipment failure or a vehicle problem, and what the guest is entitled to.
A published cancellation policy is a trust signal, and it is linked from the booking form and the pricing page for that reason. It is not legal advice; it is the terms we work to.